Resume

Education

Master of Science, Technical Communication
Minnesota State University, Mankato
Mankato, MN

Bachelor of Arts, English & French
Magna Cum Laude
Georgia College & State University
Milledgeville, GA

Johnson Outdoors Marine Electronics,
Alpharetta, GA

Independently planned, designed, wrote, and maintained complex user manuals of up to 300-plus pages and materials such as instruction guides, troubleshooting guides, and other supporting documents.
Creatively communicated product interfaces to the end user, including installation, use, maintenance, service, and safety.
Collaborated with third-party professionals—including contractors, translators, and printers—to meet project responsibilities on time and according to budget.
Took on additional responsibilities outside the scope of my job title, including overseeing much of the development and opening of a new R&D facility.

Shelby Publishing Co. Inc.,
Gainesville, GA

Wrote, edited, and maintained copy for theshelbyreport.com, generating 100K-plus unique pageviews per month.
Ensured availability of timely content for daily e-newsletters with an audience of 35K-plus and coordinated with marketing department to supply relevant content for up to 12 single-topic, sponsored e-newsletters per month.
Updated company social media pages daily.

Shelby Publishing Co. Inc.,
Gainesville, GA

Spearheaded monthly feature sections for national publication and wrote state profiles covering western and southeastern markets.
Copy edited press releases covering a variety of industries, improving clarity and eliminating marketing jargon.
Proofread 4 to 5 publications monthly, ranging from 40 to 100-plus pages.

ProEdit Inc.,
Cumming, GA

Supported a project services team over the course of two contract terms.
Wrote and edited technical documentation, including 8-hour OSHA training courses.
Edited and proofread printed and web materials, ranging from instruction manuals to ads to product labels.